• Stock That Doesn't Vanish Overnight

  • Big Margins, Not Big Markups

  • Free shipping over $100

  • Dedicated Support, Not just a Chatbot

⚡ FLASH SALE NOW

Ends in

– Save 25% sitewide – Use FLASH25
Claim Your Discount

Shipping & Return Policies

Clear, simple, and customer-focused — here’s everything you need to know about getting your order and sending it back if needed.

Returns and Shipping Policy

  • Processing Times:Orders placed before 12PM ESTship the same business day. Orders after this time ship the next business day.
  • Shipping Regions:We currently deliver across Canada and select U.S. locations.
  • Delivery Options:Standard and express shipping are available at checkout, with estimated delivery times shown for your location.
  • Tracking:Every order includes a tracking number emailed to you once shipped.
  • Shipping Costs:Calculated at checkout based on order weight, size, and delivery address.
  • Delays:While rare, any carrier delays will be communicated promptly.
Need It Urgently?

We know timing matters. For urgent needs, choose an express option at checkout or contact our team for expedited arrangements. Large or custom orders may require additional handling time - we’ll confirm this with you before shipping.

Return Policy

Hassle-Free Returns

  • Eligibility:Most new, unopened items can be returned within 10 days of delivery.
  • Condition:Items must be in original packaging with all accessories, manuals, and tags intact.
  • Exclusions:Clearance items, special orders, and certain electronics may be final sale - these will be clearly marked at purchase.
  • Return Shipping:oIf the return is due to our error (wrong item, defective product), we cover return shipping.oFor other returns, customers are responsible for shipping costs.
  • Refunds:Issued to your original payment method within 5–7 business days after we receive and inspect your return.

Damaged or Defective Products

We Make It Right

If your product arrives damaged or defective, notify us within 48 hours of delivery. We’ll arrange for a replacement or full refund, including all shipping costs.

How to Start a Return

Simple, Step-by-Step

  1. Log in to your account.
  2. Go to My Orders.
  3. Select the order and click Request Return.
  4. Follow the instructions to print your return label (if applicable).
  5. Pack the item securely and ship it back.
  6. If you ordered as a guest, contact us directly for assistance.
Questions? We’re Here to Help

If you’re unsure about our policies or have a unique request, reach out to our customer support team. We’re happy to clarify details and guide you through the process.